Service workflows have changed dramatically to meet the demands of customers. Are you optimizing for maximum profitability while delivering an excellent service experience? Our latest video can help.
A few weeks ago, we announced that our Customer Delivery team would be continuing to install and travel where able. The intent of the new Virtual Install model was to allow work to be done remotely to ensure the health and safety of yourself, your employees and our employees while helping you get operating and functioning quickly.
The Women in Automotive Winter Conference provides an annual opportunity for women in the industry to connect, network and share insights and experiences.
If your dealership is in a constant spiral of backlogged scanning and delays, or dealing with unnecessary fees associated with misfiled documents or reproduction, you may be relieved to know there are document management solutions that can help ease that burden.
It’s one thing to attract customers to your business; yet another to retain them. To help reach its aggressive retention goals, Florida’s southernmost Mercedes-Benz dealership relies on professionalism and innovation through CDK Service.
It's been said that sometimes you can have too much of a good thing. And it's true. Especially when it comes to the data and documentation of your dealership.
Enhanced security is one of the most compelling reasons for businesses to convert to cloud technology. Of those surveyed in the Dresner Advisory Services’ 2019 Cloud Computing and Business Intelligence Market Study, small businesses (100 employees or less) demonstrated greater confidence in the cloud’s ability to deliver meaningful security benefits than any other business category.
The majority of IT professionals at dealerships across the country agree that it’s not a matter of if, but when your dealership will fall prey to targeted attacks involving malware, ransomware, data exfiltration, or phishing.